Announcements and Key Information

Accessing Support and Guides

• Free Training Course on Buddy Academy
• Browsing the Help Centre and Searching for Articles
• Submitting Requests from Help Centre
• Managing Your Requests in your Help Centre Profile
• Contacting an Agent over Live Chat
• Guidelines on How to Report an Issue

Announcement on Key Changes (Buddy MT)

• Important Changes to Leave and Payroll Functionalities
• Information on 2026 Payroll Changes and Upcoming Updates
• Budget 2025: Upcoming Payroll Changes and Important Notes
• What's Changing for Payroll Year 2024
• Feature Release: EverRoll™ (Automated Payroll), Joint FSSXpress™ Submissions, and Get Started
• Announcement: Significant Changes to Buddy's Help Centre

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Customer Services

• Free Live Chat and Online Support Requests
• Extraordinary Assistance from Buddy's Team

Software Release Notes

• Release Notes: The Beta Version (December 2025)
• Release Notes: Super Customisable Reports (August Round-Up)
• Release Notes: A Smart Payroll Summary (May 2025)
• Release Notes: A Faster Payroll Experience (24th March 2025)
• Release Notes: Accounting Journaling & Tax Form Improvements (12th February 2025)
• Release Notes: Advanced Custom Reporting and Calculations (17th December 2024)

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