Paying Buddy Subscription via Bank Transfer
As Buddy is a subscription model, preference is given to credit card payments. That said, in the case where this is not possible, users can pay via bank transfer, with a minimum payment of £118 (£100 + VAT).
If you have received an email regarding charges from Buddy or would like to prepay, read the below instructions
How to Pay a Bank Transfer
- Go to the Billing Section in the left sidebar
- Scroll down to Payments on Account
- Press the button on the right (indicated with a down arrow, as per the screenshot below)
- This will open the instruction details, including your unique Reference Code
- Send a bank transfer to our bank details (as shown on your screen). Make sure to include the reference code.
Payments should automatically reflect as transactions within 24 hours of their process date. Kindly note that payments with incorrect reference codes require manual intervention and are subject to a 10 Credit administration fee.
How much should I pay?
Paying Off Used Credits
If you have received an email about how many credits you have utilised, you should pay the larger amount between £118 (our minimum bank transfer) and the amount indicated in the email.
If you have utilised more credits than our minimum charge, please ensure that you pay off the full amount indicated in our billing email.
Prepaying for Credits
If you are prepaying for credits, you can estimate the cost by inputting the number of employees. Buddy will show you the monthly payment and the minimum payment. We advise against making larger payments unless authorised by our team.
On the right of the minimum payment, you also have a button to copy this amount to minimise the chance that you mistype this in your bank platform.
Below is an example of a company with 57 employees: