Zendesk Help Center
Buddy uses Zendesk as their main Support platform. As a Buddy user, you are able to sign-in into your Zendesk account to see all the support requests you have created or are CC'd on. You will also have access to a few Help Desk articles that are restricted for customers only.
Accessing Your Account
Accessing your account is quite simple:
- While on Buddy, click on My Tickets on the bottom left menu (see screenshot below)
- On the top right, select Sign In
- You will be re-directed to log in with your Buddy account
- Once you log in, you can view all your tickets as described above