Paying Buddy Subscription via Bank Transfer
As Buddy is a subscription model, preference is given to credit card payments. That said, in case where this is not possible, users can pay via bank transfer.
If you have received an email regarding charges from Buddy or would like to prepay, read the below instructions
How to Pay a Bank Transfer
- Go to the Billing Section in the left sidebar
- Scroll down to Payments on Account
- Press the button on the right (indicated with a down arrow, as per the screenshot below)
- This will open the instruction details, including your unique Reference Code
- Send a bank transfer to our bank details (as shown on your screen). Make sure to include the reference code.
Payments should automatically reflect as transactions within 24 hours of their process date. Kindly note that payments with incorrect reference codes require manual intervention and are subject to a €10 administration fee for repeated intervention.
How much should I pay?
Paying Off Used Credits
If you have received an email about how many credits you have utilised, you can pay this amount exactly or pay extra, including an advance for future months.
Generally, we recommend avoiding small bank transfers to minimise bank fees.
Prepaying for Credits
If you are prepaying for credits, you can estimate the cost by inputting the number of employees. Buddy will show you the monthly payment and the minimum payment. We advise against making larger payments unless authorised by our team.
On the right of the minimum payment, you also have a button to copy this amount to minimise the chance that you mistype this in your bank platform.
Below is an example of a company with 57 employees: