The Popup Blocker is important in most cases as it helps with reducing the number of unwanted popups. However in order to use certain important features of Buddy, such as Downloading Payslips and Reports, you must disable the popup blocker for app.buddy.hr and employee.buddy.hr
Allow Popups for Buddy
The exact steps of how to allow the popups from Buddy varies based on the device and browser being used. Below you can find the latest method of allowing the popups accordingly.
Desktop Browsers
Google Chrome
- Click the Menu button.
Note: This button is on the upper-right of the browser and is indicated by three vertical dots. - Choose Settings.
- Search for Site settings.
- Under Content, click Pop-ups and redirects.
- In the Allowed to send pop-ups and use redirects, click on Add
- Add app.buddy.hr and employee.buddy.hr
Firefox
- Click the Menu button
Note: This button is on the upper-right of the browser and is indicated by three vertical dots. - Click Options or Preferences.
- Select Privacy & Security on the left.
- Uncheck Block pop-up windows to disable the pop-up blocker.
- Close and relaunch Firefox.
Safari
- Click the Safari menu.
Note: You will need to click the 'Safari' button at the top-left. - Select Preferences from the drop-down.
- Choose Websites.
Note: This is one of the options in the navigation bar - Click Pop-up Windows located on the left side menu at the bottom.
- Click the drop-down next to Buddy and select Allow.
- Close and reopen Safari.
Mobile Devices
Google Chrome
- Tap the three dots in the upper right-hand corner
- Select Settings.
- Scroll down to the Advanced settings and select Site settings.
- Select Pop-ups and redirects.
- Toggle the switch OFF or Allow from Buddy.
Safari
- Open the Settings app
- Choose Safari.
- Under the General Safari settings, toggle the switch next to “Block Pop-ups” to the OFF position to disable the popup blocker.
Should the issue still persist, kindly contact Buddy support and we'll be happy to assist you.