Announcements and Key Information

Accessing Support and Guides

• Free Training Course on Buddy Academy
• Browsing the Help Centre and Searching for Articles
• Submitting Requests from Help Centre
• Managing Your Requests in your Help Centre Profile
• How to contact a Live Agent over chat?
• Guidelines on How to Report an Issue

Announcement on Key Changes (Buddy UK)

• New Mileage Rates
• Help Centre for Buddy UK

Customer Services

• Free Live Chat and Online Support Requests
• Extraordinary Assistance from Buddy's Team

Software Release Notes

• Release Notes: The Beta Version (December 2025)
• Release Notes: Super Customisable Reports (August Round-Up)
• Release Notes: Smart Payroll and RTI Summaries (May 2025)
• Release Notes: Importation Efficiency Update (24th March 2025)
• Release Notes: Optimised Onboarding (12th February, 2025)
• Release Notes: Advanced Client Management and Report Building (17th Dec 2024)

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